Privacy policy

The controller for personal data collected on the Site is Benscash, publisher of the Site (see Legal Notice). For any question, contact contact@benscash.com.

When buying or gifting a coupon, we collect: last name, first name(s), country, city, email address (and, for a gift, the recipient's email address and an optional message).

Payment details (card number, expiry date, CVV) are never collected or stored by Benscash: they are entered directly with our PCI-DSS certified payment provider.

This data is used to: process your order, send you your coupon by email, respond to your support requests, and improve the quality of our service.

The processing of your data is based on the performance of the contract (purchase of a coupon) and, where applicable, on your consent, for example for optional communications.

Your data is kept for as long as necessary to process your order, plus applicable legal limitation periods, then deleted or archived in accordance with regulations.

Your data may be shared with subcontractors strictly necessary to provide the Service: our PCI-DSS certified payment provider, our email delivery provider. No data is sold to third parties.

Some of our providers may be located outside the European Union. In that case, we ensure they offer an adequate level of protection, in accordance with the GDPR.

Under the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, restrict, object to, and port your data. You can exercise these rights by writing to us at contact@benscash.com.

You also have the right to lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr).

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.

The Site only uses cookies strictly necessary for it to function, notably to remember your browsing language. No analytics or advertising cookies are used at this time.

Should this change, a consent banner would let you accept or decline such cookies before any are set.

This policy may be updated at any time. The version in force is the one published on the Site on the date of your visit.

The Benscash website (the "Site") is published by Benscash, a public limited company (société anonyme) with share capital of €350,000. Benscash operates entirely online and has no physical registered office.

Contact: contact@benscash.com

All content on the Site (text, logos, visuals, the "Benscash" brand…) is protected by intellectual property law. Any reproduction, representation or use, in whole or in part, without prior authorization is prohibited.

Personal data collected on the Site is processed in accordance with our Privacy Policy.

Benscash strives to ensure the accuracy of the information published on the Site, without guaranteeing it is free of errors. Benscash cannot be held liable for direct or indirect damages resulting from access to or use of the Site.

This legal notice is governed by French law. Any dispute relating to its interpretation or performance falls under the jurisdiction of the French courts.

For any question about the Site, you can write to us at contact@benscash.com or via our Contact page.

Benscash wants its coupons to be used in a lawful, safe and respectful way. This Charter sets out what we expect from our users.

It is forbidden to use Benscash for: any unlawful or fraudulent use, money laundering or the financing of illicit activities, purchasing with a stolen payment method or one you do not own, identity theft, sending abusive, discriminatory or threatening content in a gift message field, or unauthorized resale of coupons.

Keep your coupon and its code safe, share them only with the person you want to give them to, and be wary of unsolicited requests. Benscash will never ask for your code by phone, message or social media.

Never pay someone who asks you to send them the code of a prepaid coupon in exchange for a service, a prize, urgent help or a refund. This is a common scam pattern. If you think you are a victim, contact support and your bank immediately.

Buy amounts that suit your budget. A prepaid coupon should not be used to fund an activity you cannot afford. If you have difficulties related to gambling or debt, support organizations exist in your country.

The service is reserved for adults. Minors may order only with the consent and under the responsibility of their legal representative.

Any breach of this Charter may lead to an order being refused, a coupon being blocked, access to the service being closed and, if necessary, a report to the authorities. To report abuse, write to support@benscash.com.